Payment Terms
- Payment for TFA programs, courses, and services is required at the time of enrollment or as specified during the registration process.
- All payments must be made through the approved payment methods on the TFA platform. Please ensure that you receive a payment receipt upon a successful transaction.
Refund Policy
- TFA offers a refund policy for program enrollments, with the following terms and conditions: a. A full refund of the program fee will be granted if a refund request is made within three (3) days of successful enrollment in the program. b. No refund will be provided in any circumstances after three (3) days of successful enrollment in the program.
- There is no refund policy for short-term certification courses available on learn.talentforgeacademy.com.
- Refund requests must be submitted in writing to our support team within the stipulated three-day period.
- Refunds will be processed using the original payment method used during enrollment.
- Students are encouraged to request a copy of the payment receipt or invoice immediately if they do not receive one within 24 hours of a successful transaction. This ensures proof of payment for their records.
Refund Eligibility
- The three-day refund policy is applicable only if TFA’s team finds no compromise with TFA’s intellectual property, course materials, notes, or downloadable content provided during the program.
- Any compromise or breach of TFA’s intellectual property rights will result in the forfeiture of refund eligibility.
Contact Us
For any questions, concerns, or refund requests, please contact our support team at [support@talentforgeacademy.com]. We are here to assist you with any payment and refund-related inquiries.
Changes to this Policy
TFA reserves the right to modify or update this refund and payment policy as needed. Any changes will be communicated to our users through our platform.